Easylawn use specialist transport firms enabling complete UK coverage and flexibility. We will always endeavour to provide you with an excellent customer service, high quality turf and a fast and reliable delivery service.
It is always advisable to contact us if you have any access or off load issues relating to your delivery so we can best assign a suitable vehicle or discuss alternative options, it’s too late once the delivery has arrived!
All turf is delivered on a pallet in order to minimise any mess and insure the turf’s quality on arrival. It is important to note the following;
- Off load is often via a tail lift and pump truck, as such needs to be on a manoeuvrable surface (tarmac/concrete). The hauliers are unable to off load onto a gravel or mud surface and as such the turf may need to be left on the kerbside or equivalent (where possible).
Turf is harvested the day before delivery to enable the freshest possible product – turf is loaded directly from the field onto the delivery vehicle and shipped out the very next morning.
DELIVERY / TURF POLICY
It is important for all our customers to inspect the turf immediately on delivery. We always endeavour to produce the best possible quality turf at all times.
If for any reason you are unhappy with your delivery it is important that you communicate this to us within the first 24hours after delivery – we will not take liability for defects after this period.
The care and maintenance of the turf is the responsibility of the purchaser once the delivery has been made.